Shipping policy

Shipping within Australia

SandiiShores currently delivers to Australian addresses only. Free Standard shipping is included on all orders. Express shipping is not currently available.

Made to order

Our products are made to order by our production partners. Please allow time for your items to be produced before they are dispatched. Production time is separate from shipping transit time.

Delivery times

Production and delivery times vary depending on the product, production location and delivery address. Some products are fulfilled in Australia and others are shipped from overseas. Any delivery estimate provided is an estimate, not a guaranteed arrival date. Carrier delays, customs processing and other circumstances outside our control may affect delivery.

Orders with multiple items

Items in the same order may be produced at different locations and arrive in separate parcels at different times. You will not be charged additional Standard shipping for these separate deliveries.

Your delivery address

Please check that your delivery address is complete and correct before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee an address change once production or dispatch has begun.

Delivery help

If your order is delayed, missing or arrives damaged, please contact us at info@sandiishores.com.au with your order number so we can help.

This policy does not limit your rights under Australian Consumer Law.